Privacy Policy

REESE ROCKFEST

Privacy Policy

reeserockfest.com

Effective Date: February 22, 2025

Eagle Star Productions, LLC (“Company,” “we,” “us,” or “our”) operates reeserockfest.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with us in connection with Reese Rockfest. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Website.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of significant changes by updating the Effective Date above. Your continued use of the Website after any changes constitutes your acceptance of the revised policy.

1. Information We Collect

We may collect information about you in several ways:

a) Information You Provide Directly

We collect information you voluntarily provide when you:

  • Register for an account or sign up for our newsletter
  • Purchase tickets or merchandise through the Website
  • Fill out a contact form or submit an inquiry
  • Enter a contest, sweepstakes, or promotion
  • Submit photos, comments, or other user-generated content

This information may include:

  • Full name and date of birth
  • Email address and phone number
  • Mailing address
  • Payment and billing information (processed securely by our payment partner)
  • Any other information you choose to provide

b) Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect certain technical information, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited, time spent on pages, and referring URLs
  • Clickstream data and interaction with Website features
  • Cookie identifiers and similar tracking data

c) Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms (if you connect your account or interact with our social content), ticketing partners, and analytics providers. This information may be combined with information we collect directly.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process ticket purchases, registrations, and other transactions
  • To send you confirmations, updates, and event-related communications
  • To send promotional emails, newsletters, and marketing materials (you may opt out at any time)
  • To respond to your inquiries and provide customer support
  • To personalize your experience on the Website
  • To operate, maintain, and improve the Website
  • To monitor and analyze usage trends and Website performance
  • To detect, investigate, and prevent fraudulent or unauthorized activity
  • To comply with legal obligations and enforce our Terms of Use
  • To contact you about future Reese Rockfest events or Eagle Star Productions events

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on the Website, analyze traffic, and deliver targeted advertising. Cookies are small data files stored on your device.

Types of cookies we may use:

  • Essential Cookies: Required for the Website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of campaigns.
  • Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the Website. For more information on managing cookies, visit www.allaboutcookies.org.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with trusted third-party vendors who assist us in operating the Website, processing payments, sending emails, analyzing data, and delivering services on our behalf. These parties are contractually obligated to protect your information.
  • Ticketing & Payment Partners: Ticket purchases are processed through our authorized ticketing partner(s). Their own privacy policies govern the use of your information on their platforms.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Requirements: We may disclose your information when required by law, court order, or governmental authority, or to protect the rights, property, or safety of Eagle Star Productions, LLC, our users, or the public.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

6. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

If you believe your information has been compromised, please contact us immediately at contact@eaglestarproductions.com.

7. Third-Party Websites and Services

The Website may contain links to third-party websites, social media platforms, and services (such as Spotify, YouTube, Instagram, or ticketing platforms). This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you visit, as we have no control over their data practices.

8. Children’s Privacy

This Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at contact@eaglestarproductions.com.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request a copy of the personal information we hold about you.
  • Correction: The right to request that we correct inaccurate or incomplete information.
  • Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
  • Do Not Track: Some browsers transmit “Do Not Track” signals. Our Website does not currently respond to these signals.

To exercise any of these rights, please contact us at contact@eaglestarproductions.com. We will respond to your request within a reasonable timeframe.

10. California Residents — CCPA Notice

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete your personal information, the right to opt out of the sale of personal information (we do not sell your personal information), and the right not to be discriminated against for exercising your privacy rights.

To submit a CCPA request, please contact us at contact@eaglestarproductions.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website features. When we make material changes, we will update the Effective Date at the top of this policy. We encourage you to review this policy periodically. Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Eagle Star Productions, LLC for Reese Rockfest

Website: reeserockfest.com

Email: contact@eaglestarproductions.com

By using reeserockfest.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.